Nov 26, 2019

The rollout of a long-awaited upgrade to Cook County courts’ archaic case management system by beleaguered Circuit Court Clerk Dorothy Brown’s office has caused disarray at the county’s main criminal courthouse on Chicago’s Southwest Side.

Attorneys and clerks interviewed by the Tribune since the rollout two weeks ago complained the supposed advancement has instead resulted in incomplete case information, poorly trained staff and lengthy delays in securing the most basic documentation.